Federal Record Storage Company is a subsidiary of the Federal Companies. In operation since 1913, Federal is committed to providing the highest level of servicing for our customers. As times have changed, Federal has kept up by investing in new technologies and in training and developing our employees. With locations in over 9 cities, from Chicago to Milwaukee to St. Louis, Federal Record Storage Company is at your service. Federal Record Storage Company is also a member in ARMA International and PRISM International.
At the Federal Companies, we follow a basic set of principals, which starts with respect for the individual. The respect we show for you and your individual needs also extends to co-workers, suppliers, and everyone involved in our business. Since the founding of the company in 1913, these core values are the foundation of our organization:
EXPERIENCE – Our employees have many years of experience in the commercial record management industry, and have served hundreds of companies — each with different concerns, service requirements, terminologies, and filing systems.
ATTITUDE – In addition to our experience is a drive to be the customer’s #1 choice. This means each employee is dedicated to go above and beyond to ensure that our performance exceeds our customer’s expectations.
SECURITY – Before being hired, each employee takes a personality profile test to help ensure that we are hiring the type of employee who will succeed in our company’s culture. We also perform both criminal and employment checks to verify their past history. All employees must also sign a confidentiality agreement to ensure that your records are kept private.
TRAINING – All employees undergo an extensive training program. This program includes reviewing and understanding all standard operating procedures for their job. Also the importance of security, accuracy, and customer satisfaction is to be achieved 100% of the time. Company policies and procedures are reviewed by all employees on an annual basis.
Federal also provides digital storage solutions through Virtual Cloud Solutions including an array of data storage solutions for data backup, disaster recovery, destruction services and more. Let us handle the daunting task of storing your data, whether in a scheduled manner or unpredictable natural disaster, so that you can focus on your business.